Everyone’s a Metacritic

By now you all have heard that Sledgehammer Games’ general manager Glen Schofield was riled that the user score for Modern Warfare 3 was running suspiciously low on Metacritic yesterday. Though the critic score was hovering around 81, gamers with a Metacritic login were pummeling the title. Personally, I saw the PC-user score as low as 1.5/10 but was around 1.7 when Schofield tried to right what he saw as a troll-orchestrated wrong and he Tweeted the following:

“I don’t usually do this but, if u like MW3 go 2 Metacritic.com & help our user score. It’s suspiciously low. Be honest but help if u agree.”

Currently as I write this, the gamer score is 1.9 for MW3 on PC, 3.2 for XBox and 2.8 for PS3 users.

A CoD-community Noob

Schofield, a CoD-community noob, who’s currently learning the hard way what it’s like to deal in the big leagues of FPS gaming, must be quickly Googling the name of Ashton Kutcher’s Twitter service after making such a rudimentary mistake. Someone in the CoD franchise must have told him that begging for votes would look really bad and he quickly deleted the offending characters…but the internet never forgets.

Now, I can understand how upset he would be at all this criticism, given that his Sledgehammer employees must have poured their soul into this game. He was undoubtedly fighting for them and for the franchise when he made his remark. Nevertheless, there’s a long list of reasons why he should have just sucked it up. I can think of a few of those reasons myself:

  • By calling attention to the Metacritic score, it subjugated MW3 to that site’s authority. For heaven’s sake, MW3 will be the biggest shooter of all time, it should not have to bow to anyone. By sending out his Tweet, Schofield suddenly made the CoD franchise vulnerable by showing everyone that he cared about the Metacritic score.
  • Begging for votes is borderline intellectually dishonest. Asking folks to right the wrong was ethically wrong.
  • Given that many of the low scores were coming from BF3 fans, Schofield poured fuel on the raging BF3 vs MW3 fire. Rather than defusing the inferno by telling FPS gamers to buy both and revel in the diversity that the two games deliver, he came close to asking them to pick sides.
  • He legitimized the use of Metacritic user scores as a means to show discontent. Rather than ignoring the results, gamers will now use Metacritic to punish developers and publishers from now on (though they’ve been using this for exactly this reason for some time now). While Metacritic users scores may have reasonably been useful in the past, they have now officially lost all credibility.

Saw it coming

I first noticed there was a backlash coming against MW3 when its trailer received a huge number of thumbs-down from YouTubers.

While the trailer received about 28000 positive reviews, 16000 viewers voted it down. I Tweeted this three weeks ago and frankly, I assumed the Metacritic user scores on release day would be phenomenally bad; however, I must admit, they were worse than even I imagined.

‘How Low Do You Go?’ for $10, Alex

Given that I didn’t buy the game, I really have no right to even suggest what the right score should be for MW3; however,  given what I’ve heard from fellow gamers I find it hard to believe that it was any worse that MW2 and thus probably does not deserve a 1.9, surely. Frankly, never mind its quality, it’s a miracle MW3 was released at all, given all the devs that left Infinity Ward and all the new studios brought on board to work on it. It’s amazing that Activision and IW could orchestrate these folks, all new to the franchise, into making a cohesive game.  Kudos…really. You would think gamers would be sympathetic to devs like Sledgehammer and all the new blood at IW, but gamers didn’t care about Sledgehammer’s learning curve, they just passed judgement. Gamers can be very unsympathetic sometimes.

Why?

Schofield’s reply on Twitter seems weak; however, the issue that really begs the question here is not Schofield’s regrettable Tweet. The real question is ‘Why is MW3′s Metacritic user score so damned low!?’

I think it breaks down as follows:

  • Gamers these days vote using only two adjectives: the game either sucks or is epic. It is a zero or a ten, with virtually nothing in-between.  It wasn’t always like this. Back in the 80′s, gamer scores were a spectrum of results. It was not surprising to see someone rank a game by throwing in an odd number here and there, maybe even a decimal point.  Not any more. Nowadays, there are just so many reviews, so many scores…anything other than a zero or ten will just get lost. To be heard amidst all the noise out there, gamers use the binary scoring system as it skews the results as much as possible. MW3 got caught being on the slightly-less than epic side of things and gamers gave it a goose-egg.
  • Many gamers believe that mainstream reviews are bought and payed for. Heck, I know devs who think that. By giving all or nothing reviews, gamers make a farce of the whole review system that they believe is corrupt in the first place.
  • The low score is a backlash against Activision’s apparent greed. Whether it is the$60 game, the $15 a pop DLC, a $50/year CoD Elite subscription, the cost of playing CoD continues to increase amidst a continuing decrease in personal income here in North America.
  • Admittedly, some of the bad scores come from BF3 devotees, trying to push their archival MW3 into the mud. This would sound right, except for the fact that many of the BF3 fanboys were probably at one time, CoD fanboys too…but simply grew to dislike CoD.
  • Gamers want AAA-titles like MW3 to be at the cutting edge of technology and innovation. Anything less  is not acceptable. Gamers are simply voicing their discontent that MW3 is no longer, technologically-speaking,  on the top of the FPS food-chain. Before the game’s release, Glen Schofield tried to put lipstick on a pig by saying that CoD’s engine was a “Porsche”.  Gamers saw through that and realized that compared to BF3′s Frostbite II engine, that “Porsche” was more like a VW Beetle to BF3′s Ferrari.

While many gamers bought MW3, by knocking down the Metacritic score, they are sending Activision a warning that this might be the last time they will be purchasing a CoD release. Frankly, I am ahead of the curve on this. My warning was sent back in MW2 and when it went unheeded, I simply didn’t pick up MW3. Rather than getting CoD fanboys to simply pump up the Metacritic score, Schofield should instead have taken the low score as a warning signal and tried to decipher it. Instead, he tried to game the system and was caught.

Gamers: 1, MW3: 0

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